We Want you to be satisfied with your purchase. We will price match any advertised price by an authorized dealer who has the exact same item in stock.We understand there are always situations that occur beyond normal circumstances. We will do our best to make you satisfied.
- No Returns accepted without an RA # please contact store within 7 days of purchase
- Returns are subject to a 15%-25% Restocking Fee if box opened and item used.
- Original box and all original packing materials must be included in return
- Returns with missing packing, manuals, writing on box or manual will not be accepted for return
- Music,Software,Bulbs,Headphones,Needles,Fluids, Party Favors and Clothing are not returnable
- We Gladly issue Store Credit Only After Return of Product
- Defective merchandise will be exchanged for the same
- All Clearance items are sold as final sale and no refunds or exchanges are allowed.
- Shipping Charges are not refundable
- Items that included Free or Discounted shipping will be credited less the actual shipping charges
- All Deliveries require a signature unless other arrangements are made prior to shipping
Shipping
We can not ship to P.O. Boxes
All packages require a signature! Call the store if this is a problem 1-888-621-3535
Free Shipping is for UPS ground service up to 30lbs. Some items are excluded from free shipping but have an adjusted discounted shipping rate. We ship to the continental 48 United States Only. Next Day,2 Day and other services are available for an additional charge ask your salesperson.
Shipments to Canada ,Hawaii and Alaska are allowed but incur additional shipping charges contact store.
Music Trends does not accept liability for incorrect spelling, printing errors (including prices), incorrect manufacturers' specifications or changes, or grammatical inaccuracies in any product included on the Music Trends Website. Prices subject to change without notice.
International Orders
MUSICTRENDS.COM has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at support@internationalcheckout.com.
WHICH COUNTRIES DO YOU SHIP TO?
International shipping is currently available WORLDWIDE from MUSICTRENDS.COM. Our third party vendor, International Checkout, will ship to all destinations around the world including APO / FPO addresses.
CAN I CHECK THE STATUS OF MY INTERNATIONAL ORDER?
To check the status of your order or track your package, please login to your International Checkout account at: https://www.internationalcheckout.com/login.php.
WHO SHOULD I CONTACT WITH QUESTIONS ABOUT MY INTERNATIONAL ORDER?
All inquiries regarding your international order should be directed to International Checkout at:
EMAIL: support@internationalcheckout.com
PHONE: USA Phone: +001.310.601.8196
USA and Canada: +1.866.682.0641
UK Phone: +44.20.8133.2436
Australia Phone: +61.28003.4685
Denmark Phone: +45.36.950312
Sweden Phone: +46.4069.35779
Hong Kong Phone: +852.8175.6057
Japan Phone: +81.50.5534.6826
Finland Phone: +358.(02)3619.0437
Brazil Phone: +55.(11)3717.5368
Dominican Republic Phone: +1809.202.3017
Ireland Phone: +01 443 3715
Mexico Phone: +55 8421 8266
New Zealand Phone: +09 889 0408
All Others: +001.310.601.8196
Please visit the International Checkout Customer Service page for more information and phone numbers in your area.
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